Help and Contact Directory
Important helplines, official MPMRCL transit contacts, and state emergency services for Bhopal Metro passengers.
In Case of Trackside or Platform Emergency
Dial 112 immediately. In Madhya Pradesh, central ERSS integrates Police, Women (181), Childline (1098), and Medical services to quickly dispatch trackside personnel.
Metro & Security Helplines
MPMRCL Official Support
Commercial operations, smart cards, tokens, and general commuter assistance.
Emergency Response Support System (ERSS)
Single emergency number connecting directly to Police, Fire, and Medical dispatch in Madhya Pradesh.
Bhopal Police Control Room
Direct line to Bhopal city police control room for station vicinity security.
Safety, Women & Child Protection
Women's Safety & Helpline
National & Madhya Pradesh women safety, crisis resolution, and instant trackside response.
Childline India (Under 18 Support)
Integrated with 112 for children needing safety, rescue, or lost child reporting at transit hubs.
National Cyber Crime Reporting
Immediate reporting of UPI transaction frauds, ticket phishing, and online theft.
Medical & Disaster Services
Ambulance & Medical Emergency
State emergency medical transport connecting to AIIMS Bhopal & Hamidia Hospital.
Fire Emergency Services
Immediate fire brigade dispatch for stations and commercial surroundings.
Senior Citizen & Specially-Abled Aid
National helpline for elderly support, accessibility guidance, and transit assistance.